SaaSVersus compares small-business software for readers who want a straight answer before they spend money. This page explains where our information comes from, how a verdict is reached, and what we do not do.
Where the information comes from
Every article is researched against primary sources: the vendor's pricing and help-center pages, and bodies such as the IRS, the FTC and NIST for tax, email-law and security claims. When an article relies on a price, a limit, a specification or a rule, the page it came from is listed under Sources at the end of that article, with the date we checked it. If we cannot confirm a figure on an official page, we leave it out rather than estimate it.
How a verdict is reached
Verdicts are framed by situation, not by a single "best" product. We start from the reader's constraints, such as budget, team size, floor type or account balance, and compare the options on the points that change the decision for that situation: what each option costs over time, what the free or entry tier leaves out, and what is hard to undo later. Where two options are close, the article says so.
What we do not do
We do not run hands-on lab tests, and we do not publish first-person testing claims. Articles are drafted with AI assistance, and their figures are checked against the official pages listed in each article before they go live. Jay Lim is the pen name of the site's independent operator; no professional credentials are claimed. We do not accept payment for a verdict or for placement in a comparison.
Keeping articles current
Prices and plans change. We re-check articles against the official pages and update the date shown at the top of each article when we do. The byline date is the most recent date a source in that article was checked.
Recent corrections
- Flodesk: rewrote our comparison after Flodesk ended flat-rate pricing for new members (October 2026).
- Clockify's free plan is listed for up to 5 users, not unlimited users (October 2026).
- Freshdesk, Zoho Desk, Later and GetResponse are noted as offering trials rather than free plans (October 2026).
- Mailchimp's free plan no longer includes automation; Zoom's 40-minute free limit applies to every meeting (October 2026).
Found something out of date? Tell us through the Contact page and we will correct the article itself rather than quietly delete it.
This page was last updated on 9 October 2026.
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